Air France wins multiple awards at Skytrax World Airline Awards

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Air has once again proven itself a leader in the aviation industry by winning multiple awards at the prestigious Skytrax World Airline Awards 2025, held during the Paris International Air Show at Le Bourget. For the fifth consecutive year, the French airline was named “Best Airline in Western Europe”—a testament to its consistent quality and commitment to the region. In addition, Air ‘s exclusive La Première first-class experience secured first place in two categories: “Best First Class Lounge Dining” and “Best First Class Amenities.” These special recognitions highlight the exceptional level of service Air its customers.

Skytrax Awards: Awarded “Best Airline in Western Europe”

The award as “Best Airline in Western Europe” underscores the strong performance and outstanding service quality that Air consistently delivers. Even more impressive is the improvement in the global ranking: the airline climbed to eighth place, surpassing its previous year’s result. This not only underscores the company’s competitiveness on the international stage, but also its focus on continuously optimizing the customer experience.

Behind this success lie extensive investments and efforts, particularly in improving service across all travel classes. Fabien Pelous, Senior Vice President of Customer Experience at Air , emphasized the importance of this commitment: The awards are a recognition of the tireless efforts of all teams, both on the ground and on board, and an inspiration to further spread the French art of travel globally. He also thanked customers for their trust and loyalty, which contribute significantly to this success.

Redesigned La Première experience

One of the defining pillars of Air ‘s recent success is the completely redesigned La Première experience. This exclusive offering embodies the highest levels of luxury and comfort, offering a unique charter experience for discerning travelers. From the moment they arrive at , La Première guests enjoy absolute privacy and unparalleled service. The redesigned La Première Lounge, with its individual suites, sets new standards in exclusivity and comfort.

At the heart of the lounge experience is the high-quality cuisine, created in collaboration with acclaimed chef Alain Ducasse. The menu, accompanied by carefully selected wines and champagnes, delights with refined specialties such as the famous pasta with black truffle and ham or the rum and Armagnac baba, a culinary homage to Monte Carlo. Appreciated by gourmets and foodies alike, this culinary experience distinguishes Air as an airline committed to quality and aesthetics.

New suite on board selected 777-300 aircraft

Another highlight for La Première passengers is the new suite on board, which is being gradually introduced on select 777-300 aircraft. The suite spans five windows, offering views and a sense of spaciousness not typically found in first class. The innovative use of creates an unparalleled sense of spaciousness and privacy. Storage compartments have been reduced, with more storage at floor level, contributing to an open, harmonious atmosphere.

The suite features an ergonomically designed seat that adapts to the passengers’ needs depending on the flight phase—whether during takeoff, , dining, or relaxation mode. The upholstery is soft and provides optimal body support, significantly enhancing seating comfort. Opposite is a chaise longue that converts into a flat bed—at two meters long and 75 centimeters wide, it ample for a restful night’s sleep. The suite is also enclosed by a thick floor-length curtain, ensuring absolute privacy and a tranquil atmosphere.

During the flight, guests in La Première receive an elegant amenity kit in the signature colors of pearl gray and red. The luxurious leather case features Air ‘s historic winged seahorse emblem and contains four premium skincare products from the French brand Sisley. This carefully selected range of care products elegantly complements the first-class travel experience.

The new La Première experience combines a spacious and private lounge, an exclusive onboard suite, first-class three- dining, a fine selection of wines and champagnes, and comfortable sleeping accommodations at high altitude. This combination makes every leg of the journey an unforgettable experience and showcases French travel craftsmanship at an international level.

With these innovations, Air France demonstrates that it not only meets the needs of its discerning customers, but also continually strives to redefine the standard for luxury travel. The multiple awards at the Skytrax World Airline Awards 2025 are a validation of these efforts and a significant milestone for the airline, cementing its position as a leading airline in Europe and worldwide.

Key areas of Air France’s success

  • Consistency in quality: Being named the best airline in Western Europe for five consecutive years is a testament to the sustained quality of the services offered.
  • Exclusivity and innovation: The redesigned La Première experience sets new standards in the first-class travel segment.
  • Customer centricity: Investments in comfort, hospitality and service ensure an outstanding customer experience.
  • Global competitiveness: The improved position in the world ranking underlines the airline’s international appeal.

Conclusion

Air France proves that tradition and innovation can go hand in hand. Through excellent service, outstanding culinary experiences, and innovative comfort solutions, the airline creates an unparalleled travel experience. The awards at the Skytrax World Airline Awards 2025 are not only recognition of past achievements but also a catalyst for future innovations that continue to offer customers first-class travel experiences.